POLICIES
Cancellation Policy: If you need to change your arrival/departure date and/or site, you must log into your reservation account to process the cancellation prior to 4 pm the day before your arrival date. A $10 cancellation fee will be assessed per reservation and the $8 non-refundable reservation fee will be deducted from your refund amount. Cancellations can be made online. This service is available 7 days a week, 24/7.
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Last Minute Cancellation: If you need to cancel your reservation after 4 pm the day before your arrival date you must call us at (209)525-6750. You will be charged a cancellation fee of $10 and the first night’s campsite fee will be forfeited.
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Early Out: If you must leave the park one or more days early, a cancellation fee of $10 and the $8 non-refundable reservation fee will be deducted from any refund. You must check out before 2 pm. Retain your camping confirmation letter until you have received your refund or your charge card has been credited. Allow at least 30 days to receive your refund.
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Change Policy: If you need to change your arrival/departure date, park, and/or campsite, you must log in to your reservation account and process the change before 4pm the day before your begin date. Visitors will be charged a $10 change fee per reserved campsite for a change in dates, sites, parks, extending or shortening stay requests.
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Emergency Closures: If Stanislaus County Parks and Recreation closes a campground due to an emergency or disaster, we will make every effort to notify you. In these cases, all fees will be refunded as soon as possible.
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In cases of inclement weather, when the campground remains open, but you choose to leave, refunds will be issued based on the early out policy.
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How to Request a Refund Outside of Policies
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